Tailor Made

See what TOC can do for you

Why Invest?

Organisations are waking up to the importance of both promoting mental wellness (prevention) and actually addressing mental health concerns for their people. Just as we all have physical health, we all have mental health.

Prioritizing mental health protects your work culture and reputation by reducing ‘absenteeism’ (which costs on so many levels). Perhaps more significant for us in Asia is the cost of ‘presenteeism’ which shows itself in disengaged, unproductive, lower quality work, decreased creativity, leading to reduced motivation. Mental health issues can lead interpersonal conflicts and decreased morale. We know those struggling with their mental health might be irritable , inconsistent, sensitive or withdrawn, which impacts on their lives and their team. Environments that don’t support wellbeing can often see high staff turn over.

Research has demonstrated that companies who invest in mental health and work toward creating a psychologically safe workplace attract and keep talent, they boost employee engagement, see higher productivity, improved job satisfaction, and increased sustainability. In 2023 we all want to work in a healthy, happy and productive environment driven by purpose.

Change the lives of your people you change the value of your business.

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What is different about TOC?

Our service unlike most EAPs is clinician owned and lead. Our providers are our employees, they are vetted, well qualified, supervised and accountable. They are registered with professionals bodies and are intelligent and diverse. TOC has a proven track record in the field of private mental health. The account mangers are clinicians not sales people. Our service isn’t faceless or operating from a different context its Asia based and has experience of working with multi-nationals.

We aren’t the cheapest option, we aren’t offering a tick box service, instead we want to tailor a service for your organisations needs. Our provision has depth and breadth in terms of skill. At the heart of what we offer is simple effective interventions.

For those based in Singapore we have the benefit of a large beautiful clinic, although we offer online for those that prefer, many people benefit from face to face particularly in mental health crisis. We are open to onsite counselling too. This allows your employees a choice that suits their lifestyle and need.

We don’t dumb down and offer lots of generic content or technical platforms. We prefer to offer resources tailored to the individual or your organisations unique need. We are experienced using brief models. We work with you to identify what’s working well and if there are areas of development or gaps when it comes to your organisations wellness journey. We are flexible we are happy to pilot things and not tie you to committing for a year. We offer introductions and ongoing engagement with organisations to normalise and de-stigmatise access, we want to increase proactive prevention. We care that we make an impact. We have strong partnerships in Asia with other health providers.

We can offer end-to end care from prevention, to treatment and psychiatric crisis.

Workshops and talks

Engaging in talks and workshops either in-person or online can build a shared foundation for a psychologically safe and productive workplace.

We can cater to large or small groups. The topics are wide ranging related to wellbeing/ mental health or change. We can design a talk around your organisations needs. This could be a lunch time event or a whole day training workshop.

Topics range from dealing with depression, stress management, mindfulness, workplace change or transformation, parenting issues…

We can train Peers to be Mental Health advocates, identifying Mental Health concerns and offering support and signposting.

To request a talk or workshop please get in touch.

Individual Counselling

What might counselling be like?

You will be asked about the issue you want to work on

Together you will set goals you hope to achieve through the sessions

History and background understanding to the issues may be explored

After this first stage, you will be offered a brief problem solving, skills enhancing approach to address the issues which will involve you trying things outside of the sessions

If you have a very severe psychological condition or distress you would be helped to access the next level of care

Critical Incident Response

Responsive Support 24/7/365

Our support line staff are employees; they are not based in a call centre. They work with the team here in Singapore. They have been trained in psychological first aid, counselling skills and risk assessment. They are here for employees who are in distress but also know the team well for quick thoughtful sign-posting to the the right clinician from call to booking.

General Information Service

We can help with a range of queries from employees by using our trusted partnerships. We signpost for the following;

	Legal information: for example consumer issues, tenancy problems, information regarding divorce/separation
	Family information: regarding children’s school systems, care care or elder care services
	Financial information: regarding tax queries , managing debts or budgeting

Executive Leadership Coaching

All of our counsellors can take a coaching stance working to help employees meet their goals using CBT and solution focused approaches. We have a specialist Execute Leadership Coaching on offer. Executive Leadership coaching is partnering with clients in an ethical thought provoking and creative process to enable them to maximise both their personal and professional potential. The process aims to tap clients imagination, productivity and leadership. Benefits include improved leaders self awareness, resilience, collaboration with teams, communication, self efficacy and improved mental health and work life balance.

Lisa Oake is a qualified counsellor and a coach certified by the International Coaching Federation, this is the gold standard for professional coaching training. She is certified to use The leadership Circle the most comprehensive assessment tool for impact of change and growth. It uses 360° assessment and is the only tool that measures creative and reactive competencies.

HR and Managers Support

Local partners

We partner with other services to enhance our wellbeing offerings. for example we have a partnership with UFIT who can offer a range of health prevention and support services.

We have a well developed on the ground relationship with GP’s, psychiatrists, allied health professionals and local hospitals. This eases the navigation for employees to access wellness more holistically and at times of mental health need.

We have relationships with specialist trainers e.g. Media training

Employee Analytics.

Confidentiality and PDAP